What I Really Meant to Say … Mastering the Art of Communication
Tuesday, August 29, 2017 1:30 PM - 2:30 PM (Eastern Time (US & Canada))
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This online class carries 1.0 PDH (Professional Development Hour).
Curriculum Track: Business Management and Quality
Member Organization: National Events
Faculty: Douglas Reed, PE, President, FosterGrowth
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Communication is one of the most important ingredients for success in life. However, though we begin communicating the moment we’re born, many people don’t ever become great communicators. Whether communicating with co-workers, customers, friends, your kids, or their teacher at school; your ability to communicate effectively will determine your potential influence more than any other skill you can develop. To be a great communicator, you must go beyond simply telling information and become a seller of ideas. This presentation delivers strategies and tools to help you become more compelling, persuasive and memorable. You’ll learn how to be a better listener, become more engaging, and find ways to better engage people in the exchange. As a result, you can develop greater influence and deeper impact personally and professionally.
Participants in this seminar will:
- Learn strategies to become a more effective member of their team and a more valuable resource for their customers.
- Identify personal challenges and developmental ideas to become a better listener.
- Evaluate how well they use constructive phrasing to engage others.
- Understand how to package and present their ideas and perspectives, in a way that people will understand, remember, and be motivated to act on.
This on-demand online class lasts 60 minutes and is worth 1.0 PDH (Professional Development Hour).
ACEC Members: $149
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Refunds, Credits, Substitutions, and Cancellations
To successfully access an ACEC live or on-demand online class, you must be using Windows 7 or higher.
For cancellations received at least 15 days prior to program date, ACEC will issue a full refund. For cancellations received between 14 days and 3 days prior to program date, ACEC will issue credits toward any ACEC online class, live or on-demand. Credits are valid for 6 months from issue date. For cancellations received 2 days or less before a program date, no refunds or credits will be issued. Refunds or credits will not be issued for "no-shows." Registrants may choose another online class or substitute attendee/s without penalty at any time. Contact firstname.lastname@example.org for further information.